Upgrading your Janitor Service and Upselling

Once you have established a loyal base of customers with your janitor service business and you feel confident that you know what you are doing, it is a good time to expand the number of services you offer.

Often the key to expanding you janitorial services business is services your customers already need such as carpet and drapery cleaning, heating and air conditioning, plants and landscaping, laundry, window cleaning, lighting, herbicides and pest control. Some clients will only be interested in one or two of this extra services, other will want you to do many of them. One easy way to expand is to offer these services on you business card or on your invoice. Often the easiest way to do it is to be vigilant, if you notice they need another service, such as carpet cleaning ask them if you can give them a bid.

Expanding your janitorial service base will do three things to increase you revenues or your bottom line. The first thing it will do is increase you average revenue per customer. The next thing it should do is increase the average dollar per hour you or your employees can make at a job. The third thing it will do is decrease your advertising expense since you will not need to advertise as much because you are making more money per client. If you are still in the growing phase, keep advertising the same amount. The last benefit is that the client sees you as more reputable and they know that you can help them do other things.

Janitorial Services outlook

The breakdown of large corporate America and the creation of many new smaller businesses have made outsourcing janitorial services today cheaper alternative for many companies. These companies don’t want to spend their time staffing high turn over janitor positions or providing health benefits and pension plans for these employees. They would rather let some one else take care of it. These companies wish to use their resources to do what they do best and let you do what you do best.

The janitorial business is steadily growing and according to some experts, it has recently surpassed the 100 billion dollar mark about 5 years ago and by 2008, experts predicted it to be worth about $128. (http:// www.bscai.org/about/default.asp). Industry demand they predict will continue to grow at a rate of 7%. There is a lot of room for new start ups in this industry and there are a lot of successful franchises.

Anyway you look at it now is a great time to start your next janitor service business.